Charming Genova | Residenza d'epoca

Genova 44.40663100, 8.93199000 , Piazza Pollaiuoli 8 (Show on Map)
8.3
Very Good


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Summary of reviewsCharming Genova | Residenza d'epoca is widely praised for its exceptional location in the heart of Genoa's historic old town. Guests appreciate the hotel's proximity to major sights such as the Ducal Palace and the old port, as well as its closeness to bustling bars, restaurants and shops. This perfect positioning provides an excellent base for exploring the city on foot while offering a quiet retreat within a beautifully restored historic palazzo. The unique atmosphere of the old town and the lively pulse of central Genoa significantly enhance the overall experience of staying at the hotel.

Though breakfast is not included within the room rates, the hotel offers convenient alternatives. Nearby, a small café and the acclaimed Douce pastry shop ensure guests can start their day with delicious options. Additionally, the hotel provides a Nespresso machine and a kettle in the hallway for a quick morning pick-me-up, although restocking can sometimes be inconsistent.

The rooms at Charming Genova | Residenza d'epoca are often described as beautifully decorated, blending vintage charm with modern comfort. Guests frequently mention the elegance of the decor, featuring historical elements such as painted ceilings and wooden beams, providing a cozy and clean environment. While most rooms are spacious and comfortable, a few are noted to be somewhat small or dark. Some practical issues like small shower spaces and occasional bathroom flooding were also mentioned; however, the overall charm and character of the rooms tend to leave a positive impression.

Cleanliness is another commendable aspect with many highlighting the spotless and well-maintained rooms and bathrooms. The historic Italian aesthetic and unique room designs contribute to an overall pleasant stay. Despite occasional lapses, such as dust on surfaces and stained linens, the sentiment remains largely positive.

The exceptional hospitality provided by the staff, particularly by Susanna, Antonio, Riccardo and Cinzia, significantly enhances the guest experience. Visitors appreciate their warm welcome, helpful recommendations and attentiveness, which make for a truly memorable stay. The staff's dedication to ensuring guest satisfaction is a standout feature, adding to the charm of the hotel.

Parking is generally accessible with secure public options close by, although it can be somewhat pricey. The hosts are particularly helpful in guiding guests to convenient parking solutions, mitigating any inconvenience.

The comfort of the beds receives mixed reviews. While many guests describe the beds as very comfortable with high-quality bedding, others found the mattresses too soft or unsuitable for heavier individuals with some mentioning creaky beds and even a rare instance of bedbugs. Nevertheless, the overall sentiment tilts towards a positive sleeping experience.

In summary, Charming Genova | Residenza d'epoca offers an authentic and enriching stay with its prime location, beautiful decor and outstanding staff service, making it a standout choice for travelers wanting to immerse themselves in the charm and history of Genoa.
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Small Guest House
This guesthouse is located in a historic building in the Old Town, offering a refined and intimate atmosphere. It blends classic design with modern comforts, creating a cozy retreat. Its central location makes it perfect for exploring Genoa's charming alleys and historic sites.

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4-Star Guest House

Room Types
Deluxe Suite The fireplace is the standout feature of this suite. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

Deluxe Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room provides air conditioning, soundproof walls and a tea and coffee maker and chocolate is featured for guests. The unit offers 1 bed.

Deluxe Suite This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite is furnished with a desk and a seating area and offers air conditioning, soundproof walls and city views. The unit offers 2 beds.

Deluxe Suite This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator and kitchenware. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

About Charming Genova | Residenza d'epoca
License: IT010025B4QY32K7UJ
Guest Reviews
8.3
Very Good
Location
Charming Genova | Residenza d'epoca is praised for its outstanding positioning in the heart of Genoa's historic old town. Guests consistently highlight the hotel's prime location, citing its proximity to major sights and attractions, including the Ducal Palace and old port. The central location offers a perfect base for exploring the city on foot with great bars, restaurants and shops just around the corner.

Nestled in a beautifully restored historic palazzo, the hotel is described as being both picturesque and authentically Genoese. The setting also provides visitors with a quiet retreat despite its bustling surroundings. Ideal for city trips, the location makes attending events and accessing public transport exceptionally convenient. Visitors can enjoy the unique old town atmosphere and the lively pulse of central Genoa, enhancing the overall experience of their stay. Overall, the hotel's geographical placement is frequently regarded as perfect, making it an excellent choice for travelers wanting to dive deep into the charm and history of Genoa.

Breakfast
'Charming Genova | Residenza d'epoca' does not include breakfast within the stay, but it offers convenient alternatives for guests. A small café neighboring the hotel provides breakfast options. Additionally, there is a partnership with the Douce pastry shop across the street, highly praised for its delicious sweets and ideal breakfast experience. For a quick morning pick-me-up, the hotel provides a Nespresso machine and a kettle in the hallway, though restocking of these amenities during a stay might be unreliable. Despite no in-house breakfast, the lively and nearby dining options ensure a pleasant start to the day.

Rooms
Nestled in the center of the historic city, Charming Genova | Residenza d'epoca offers a remarkable experience with its beautifully decorated rooms that effortlessly blend vintage charm and modern comfort. Guests frequently praise the decor, describing it as extraordinarily beautiful and elegant with unique historical elements such as painted ceilings and wooden beams enhancing the ambiance. The rooms are reported to be cozy, very clean and spacious, though some guests noted that a few can be somewhat small or dark due to their positioning within the building.

The accommodation provides air-conditioned en suite rooms that maintain a high level of comfort with some featuring beautiful murals and stylishly furnished bathrooms. While the charm and character of the rooms are widely appreciated, a few practical issues such as small shower spaces and bathroom flooding were mentioned.

Guests highlight the superb location of the residence, right in the heart of the old town, making it an excellent base for exploring Genova. The warm and welcoming hosts also receive accolades for their kindness and helpful advice, further enhancing the overall guest experience. Despite some minor drawbacks like the absence of a refrigerator in some rooms, the overall consensus is that the rooms are wonderfully situated, well-maintained and imbued with a rich historical essence, making for a truly memorable stay.

Beds
Guests at Charming Genova | Residenza d'epoca have shared varied experiences regarding the beds. Many appreciated the comfort, describing the bedding as very comfortable and often highlighting the fantastic quality of the beds. Remarks about the mattresses and pillows often emphasized comfort with several guests referring to the beds as particularly comfortable. Additionally, some guests noted the high quality of the bedding in beautifully furnished rooms, further enhancing their stay.

However, there were also comments pointing out inconsistencies. Some guests found the beds uncomfortable with mentions of soft, poor-quality mattresses that might not be suitable for heavier individuals. A few reviews mentioned creaking beds and one alarming instance of a bedbug infestation. Despite these mixed reviews, the overall sentiment leans towards a positive experience with many guests enjoying their restful nights on comfortable bedding.

Cleanliness
Charming Genova | Residenza d'epoca offers a generally commendable experience for travelers, particularly in terms of cleanliness. Many guests have praised the hotel as spotlessly clean with rooms described as comfortable, nice and quiet. The historic building's elegant Italian aesthetics are highlighted and guests appreciate the unique room designs, including lofted beds under ceiling paintings.

Guests frequently find the bathrooms and showers to be very clean and well-maintained. The hotel staff are also noted for their helpfulness and for sharing intriguing details about the history of the palace. Furthermore, the location in the heart of the historic center adds to the charm and convenience of the stay.

However, some reviews indicate occasional lapses in cleanliness. Certain areas, particularly when it comes to dust on surfaces, stained linens and general room upkeep, have room for improvement. Despite these isolated incidents, the overall sentiment remains positive with an emphasis on the hotel's stylish atmosphere and attentive service.

Staff
Guests at Charming Genova | Residenza d'epoca consistently praise the hotel's exceptional staff, particularly highlighting the warm hospitality provided by Susanna and her husband, Antonio. Reviewers describe them as kind, accommodating and always available to assist guests throughout their stay. Their helpfulness extends to offering valuable recommendations for restaurants and sightseeing in Genoa, enhancing the overall guest experience.

Susanna is frequently mentioned for her brilliant communication skills, both during the check-in process and in sharing the history of the house. Guests consistently remark on the friendly and courteous nature of the staff, noting their ability to make guests feel welcomed and informed. In addition to Susanna and Antonio, other staff members like Riccardo and Cinzia also receive accolades for their exceptional service and attentiveness.

The staff's charm and willingness to go above and beyond are highlighted as contributing factors to a memorable stay. From accommodating requests and providing detailed local tips to the overall friendly demeanor, the staff's dedication to ensuring guest satisfaction is a standout feature. Whether it's letting guests leave luggage, sharing the history of the property or simply being available for a chat, the hospitality at Charming Genova leaves a lasting positive impression.

Parking
Guests at Charming Genova | Residenza d'epoca generally found parking to be accessible, though it can be on the pricier side with costs reaching up to €24 per day. Public parking options nearby are available and one can find a secure covered parking lot just a step away or within a short 10-minute walk from the residence. The owners have been particularly helpful, providing recommendations and directions prior to guests' arrival, making the process easier and more convenient. Although parking might not be right on-site, the proximity and assistance from the hosts mitigate any potential inconvenience.


No, Charming Genova | Residenza d'epoca doesn't have any pool.

No, a spa isn't available at Charming Genova | Residenza d'epoca.

Yes, Charming Genova | Residenza d'epoca welcomes dogs.

Yes, parking facilities are available at Charming Genova | Residenza d'epoca.

No, Charming Genova | Residenza d'epoca doesn't have a gym.

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